
Connections
Extracted directly from Documents and Governing Policies files
Article 26
Section 26.1 RFID/E Tag System ARTICLE 26
a. Effective April 5, 2021, the Westwood Shores POA entry gate is activated to allow vehicles with a Westwood Shores authorized Remote Frequency (RFID/E Tag) to enter automatically through the right access lane. All other vehicles will enter through the left gate except emergency vehicles (police, ambulances, etc.).
b. All property Owners, renters with approved leases, and MVR members are eligible to use the Westwood Shores RFID/E Tag system through the automatic right gate entry. Those who do not wish to use the RFID/E Tag system will enter through the left gate.
c. Residents who currently have a TX Tag, EZ Tag, or NTTA Tag must complete the required documentation (Exhibit A) and submit this to the POA office to activate this tag in the Westwood Shores (what system, identified more appropriately) system. Residents who do not have a state toll tag may purchase a Westwood Shores POA RFID/E Tag at the Westwood Shores POA Office and submit the required documentation to receive a RFID/E Tag.
d. Westwood Shores staff will verify the status of Owner’s account, ownership of vehicle, proof of insurance or copy of vehicle registration and activate the tag.
e. In addition to the RFID/E Tag, Westwood Shores requires a Westwood Shores POA sticker that is placed on the upper left windshield for visual identification of vehicles in the Subdivision.
f. Any vehicle attempting to enter the gate with an outdated Westwood Shores POA sticker will be stopped. The old sticker must be removed. Membership status will be checked, and if verified, a new Westwood Shores POA sticker will be issued for the vehicle and the resident advised that an RFID/E Tag can be used for automatic right gate entry once the appropriate documents are completed by the Owner.
a. Entry Using RFID/E Tag Access – Vehicles with a RFID/E Tag may enter through the right access lane automatically. One (1) vehicle permitted at a time. Vehicle operators must allow the barrier arm to completely close behind the car in front of it before entering. Access through either the right or left lane will be governed pursuant to Sections b. and c. below.
b. Entry Through Right Lane – RFID/E Tag Access ONLY – Vehicle operators must have an active and current RFID/E Tag to gain entry through the right lane. Vehicles with a POA sticker but without a RFID/E Tag will result in the driver being asked to move the vehicle to the left lane.
c. Entry Through Left Lane – All Other Vehicles – All vendors, contractors, and any other vehicle without a RFID/E Tag must enter through the left lane. Vehicles with an outdated POA Sticker will use this lane and will be asked for additional information so that a new POA sticker may be issued and information about the RFID/E Tag provided.
d. Residents are asked to provide a guest list that identifies anyone (person or company) that is visiting their home, for business or personal reasons, 24 hours a day. The purpose of this list is that the resident does not have to call the Access Control Staff at the gate each time this person or company enters. Note: Residents must submit: (1) a fully completed form with the name of anyone who lives at the property full-time; and (2) 911 address; phone numbers; emergency contact information. See attached Exhibit “B.” The person or company on this guest list entering the Subdivision must be able to provide Access Control Staff with correct information about the person and address to visit so that staff can find and identify them on the guest list.
Section 26.3 Vendors/Contractors
a. Entry must be through the left lane only.
b. Delivery companies, utility companies, medical personnel and supplies (i.e., UPS, FedEx, US Mail, DHL, Amazon, Entergy, Windstream, WS MUD, etc.) will not require property owner notification for access/entry. However, Access Control staff will record the date and time of the company vehicle entry to be able to provide information to property owners upon request.
c. Vendors and contractors will require property owner notification for entry prior to entry or should be included on the Owner guest list (i.e., Consumer Propane, Shaw Propane, Texas Star Propane, Dish Network, Direct TV, Trace Wireless, Home Inspectors, Survey Crews, Appraisers, Construction Workers, Housekeepers, etc.). In all cases, the person or company entering the Access control gate must be able to provide access staff with a name and address they intend to visit.
d. Any vendor or contractor who refuses to enter through the left lane or provide the access control staff member with Owner information to obtain entry clearance will not be allowed access to the Subdivision. Law enforcement may be contacted if the vendor or contractor refuses to leave the Subdivision.
No vehicle operator shall enter Westwood Shores through the exit lanes.
Section 26.5 Tailgating thru Entries/Exits
Tailgating in Westwood Shores controlled access points is prohibited. Any vehicle operator who follows another vehicle in Westwood Shores controlled access points without allowing a gate or barrier arm to completely close and/or reset has violated the tailgating prohibition and may be fined.
Section 26.6 Responsibility for Damage
THE ASSOCIATION IS NOT RESPONSIBLE FOR DAMAGE TO A VEHICLE OR OTHER PERSONAL PROPERTY RESULTING FROM A VIOLATION OF THESE RULES. Per Article VII, Section 7 of the Association’s Bylaws, Owners are responsible for reimbursing the Association for the actual cost to repair any damage to Association Common Area or to any other Association maintained real or personal property that is caused by an Owner or an Owner’s guest(s), tenants(s) or invitees.
All vehicles without a RFID/E Tag will be required to use the left lane for entry. If Owners or residents attempt to use the right lane, they will be asked to move to the left lane, if feasible (access control staff will make the feasibility decision). If requested by the access control staff member to move to the left lane and the driver refuses to move, the access control staff member will obtain as much information from the driver as possible and direct them to the POA Office. If a property Owner or resident without a RFID/E Tag continues to attempt to use the right lane after they have been advised that they are not in compliance with the access control procedures, the Owner or resident will be fined after proper notice.
Section 26.8 RFID/E Tag Deactivation
Delinquency on annual maintenance or recreation fees will result in the deactivation of the property Owner’s RFID/E Tag unless arrangements are made through the POA office to bring the account current.
An Owner, in addition to any other remedy available to the Association to enforce these rules, may be fined for a violation of these rules in accordance with the Association’s Rules Enforcement Procedures. A violation of any term or provision of these rules will be treated as an uncurable violation.
EXCERPT: WESTWOOD SHORES PROPERTY OWNERS’ ASSOCIATION COMPLETE POA POLICY MANUAL
SIXTH EDITION
[Adopted 11/25/2024]
Extracted directly from Documents and Governing Policies files
Article 14
NOW, THEREFORE, BE IT RESOLVED that in the interest of the safety of the subdivision, the Association adopts the following policy regarding unauthorized access to Westwood Shores POA:
Westwood Shores is a gated community. Entrance to Westwood Shores and its adjacent communities of Trinity Pines Village, Salt Creek Acres, and Daniels Property is monitored by the Access Control staff. All entry to Westwood Shores and these adjacent communities from FM 356 or other contiguous properties must be through the Access Control Gate, or a temporary entrance that may be established and monitored by Access Control Staff. Property owners will be subject to the POA fine policy for any violation of this policy by either the property owner, their family member, or their guest.
EXCERPT: WESTWOOD SHORES PROPERTY OWNERS’ ASSOCIATION COMPLETE POA POLICY MANUAL
SIXTH EDITION
[Adopted 11/25/2024]
Extracted directly from Documents and Governing Policies files
2025
November
Trustee Deta Rogillio announced the Access Control monthly statistics for November are: Access Control logged in 2,215 vehicles for the POA, 1,055 contractors, 71 guests to Marina Village and 409 guests to the Club House. For the year 2025, there have been 49,928 individuals checked in for the POA, 20,540 contractors, 2,324 for Marina Village, and 7,103 for the ClubHouse. 4,739 guests have been called in for the year. We are now up to 71% usage. Reminder: Please clear your guest prior to their arrival at the Access Gate as we will be busy during the holidays. If you have a large number of guests, you can submit a list to Access Control. Also no construction work allowed on Thanksgiving Day.
October
Trustee Deta Rogillio announced the Access Control monthly statistics for October are:
Access Control logged in 2,792 vehicles for the POA, 1,331 contractors, 116 guests to Marina Village and 467 guests to the Country Club. For the year 2025, there have been 45,804 individuals checked in for the POA, 18,427contractors, 2,175 for Marina Village, and 6,429 for the Club House.
Reminder: If you clear someone or vendor for the next day or longer make sure to change the date or the clearance will expire.
September
Trustee Deta Rogillio announced the Access Control monthly statistics for September are:
Access Control logged in 1,887 vehicles for the POA, 1,091 contractors, 86 guests to Marina Village and 284 guests to the Country Club. For the year 2025, there have been 40,320 individuals checked in for the POA, 15,677 contractors, 1,951 for Marina Village, and 5,447 for the Club House. Gate Sentry is up to 70% usage by the property owners.
We want to welcome Sandy Robinson to the department.
August
Trustee Deta Rogillio announced the Access Control monthly statistics as of August 17 are:
Logged in 2,445 vehicles for the POA, 1,193 contractors, 135 guests to Marina Village and 482 guests to the Country Club. For the year 2025, there have been 36,202 individuals checked in for the POA, 13,427 contractors, 1,724 for Marina Village, and 4,881 for the Pro Shop. Gate Sentry is up to 70% usage by the property owners.
We wished Flora Rud and Lena Ewart well as they move to new jobs.
July
Trustee Deta Rogillio announced the Access Control statistics for June were:
Logged in 3,551 vehicles for the POA, 1428 contractors, 263 guests to Marina Village, and 541 guests to the Country Club. For the year 2025, there have been 32,253 individuals checked in for the POA, 11,355 contractors, 1,517 for Marina Village, and 4,123 for the Pro Shop. Gate Sentry is up to 70% usage by the property owners.
June
Trustee Deta Rogillio announced the Access Control statistics for June were:
Logged in 2,399 vehicles for the POA, 774 contractors, 145 guests to Marina Village and 315 guests to the Country Club. For the year 2025, there have been 26,257 individuals checked in for the POA, 9030 contractors, 1,108 for Marina Village, and 3,224 for the Pro Shop. Gate Sentry is up to 70% usage by the property owners.
May
Trustee Deta Rogillio announced the Access Control statistics for May were:
4,489 vehicles were vetted through the left-hand lane: 2,990 POA, 917 Contractors, 170 MVR, and 412 Country Club. 501 phone calls have been received through the 3rd week of May.
33 new tags have been entered into the automatic gate system for May.
Reminder, if you trade in a vehicle or replace a windshield and get a new tag, please note on the bottom of the form the information of the old vehicle so that it can be removed from the system.
April
Monthly
Trustee Deta Rogillio reiterated Access Control numbers given at the Annual Meeting. Those statistics showed that from April 1, 2024, through March 31st, 2025: 88,017 vehicles were vetted through the left-hand lane: 55,856 POA, 23.435 Contractor, 1,997 MVR, and 6,735 Country Club. During the same time period, 6,483 telephone calls were received.
Annual
Access Control is charged with ensuring that vehicles entering Westwood Shores are entitled to entry and/or have permission to enter the community. Access Control also manages the eTag system for the community both by maintaining the approved list of eTag entrants and the actual gate itself. Additionally, the staff is charged with placement/replacement of community vehicle decals.
Guests, vendors, and non-eTag property owners must access the community through the left-hand entry lane. Each vehicle is then manually approved or denied entry by Access Control personnel. From April 1st, 2024, through March 31st, 2025, a total of 88,017 vehicles were vetted and allowed entry by Access Control: 55,856 POA, 23,435 Contractor, 1,997 Marina Village, and 6,735 Country Club entrants. During that same time period, Access Control answered 6,483 telephone calls. On average, Access Control has vetted and admitted over 7,300 vehicles each month. From April 2024 through March 2025, the number of vehicles vetted by Access Control increased by 2,500 from the previous year and telephone calls decreased by 700.
In an effort to speed entry into the community, the WS POA uses an entry program named Gate Sentry which allows property owners to control who enters the community themselves. Happily, community usage of Gate Sentry has increase 1% putting usage now at 68%. As seen in the Strategic Planning survey results, community approval of Access Control and the use of Gate Sentry is high. During the last year, both the North Texas Toll Tag and the Texas Tag changed the size of their etag window decal and were unable to be read by our etag reader. However, we were able to get the firmware updated so those tags could be read with a minimum of down time.
Access Control changes/replaces community decals on an “as needed” basis on applicable vehicles throughout the year. However, annually in the month of February, Access Control is charged with changing Westwood Shores community decals on all approved vehicles. Access Control employees, other Westwood Shores employees, ACC/Board members, and one special volunteer (Deb Stevenson) maintained an 8 am to 5 pm vigil in the Clubhouse parking lot to change the decals and ensure that all who have decals are property owners or tenants in good standing. Thanks to new procedures instituted by Access Control Supervisor Dexter Pitts, this year’s decal change was faster and simpler than ever. After reviewing the decal replacement procedures for the last few years, Mr. Pitts changed our procedure to encompass one week instead of two as over 95% of all decal changes are accomplished during the first week. The change resulted in a savings in employee overtime pay, time away from the employee’s actual job, and the decal change was still very efficient.
Again, this year, POA Administrative staff reviewed eTag users quarterly to ensure that the users were current in their assessments with no fines. eTags are considered an amenity for the community and may be denied when a property owner is more than a month behind in assessments or owes the community money in fines. For those property owners that are behind, POA Administrative staff sends a list to Access Control who then turns off the use of the property owner’s eTags through the right-hand lane. Many of the property owners then quickly bring their accounts up to date.
Currently, Access Control employees one full time Access Control Supervisor, Dexter Pitts, and seven part time employees. This last year has seen the reduction in Access Control staff from ten to seven. This reduction was a joint project between Access Control and POA Administration to reduce payroll costs through more efficient scheduling of employees. Access Control is currently at full staff.
Additionally, Mr. Pitts has worked to decrease budget shortfalls and has kept his department within their budget without decreasing any services.
The Access Control staff is committed to maintaining the highest standards in the entry of vehicles into our community and shall continue to serve this community with a smile and a helping hand.
Submitted by Deta Rogillio
Access Control Committee Chairman WS POA Trustee
March
Trustee Deta Rogillio announced that Gate Sentry participation had increased to 68% and that 2025 Westwood Shores decals are still available at Access Control. Approximately 900 decals have been issued. Access Control has added 18 new names and 32 new tags in the e-reader right lane system since January 1st. Statistics for February were: 6,350 vehicles were vetted through the left-hand lane: 4,101 POA, 1,581 Contractor, 124 MVR, and 542 Country Club. 373 telephone calls were received in February.
February
Trustee Deta Rogillio announced that Access Control was changing the yearly WS decals this week through Sunday March 2nd, from 8 am until 5 pm in the Clubhouse parking lot. She reminded all that everyone needed a new decal even if they have an etag because the WS decal told the community that your vehicle belongs in the community; if some reason the etag lane is down and you must go through the left hand lane, the decal says you are property owner and will get you through the gate much faster; the WS decal allows you entrance into Marina Village along with your property owner card; and shows that you are a WS property owner in good standing with assessments current. Access Control statistics for February were: 3,664 vehicles were vetted through the left-hand lane: 2,398 POA, 842 Contractor, 54 MVR, and 370 Country Club. 213 telephone calls were received through mid-February.
January
Trustee Deta Rogillio reported Access Control statistics for 2024 were: 83,561 vehicles were vetted through the left-hand lane: 52,762 POA, 24,539 Contractor, 1,979 MVR, and 6,484 Country Club. 6,689 telephone calls were received in 2024. Deta recognized Mr. Pitts and reviewed his accomplishments in 2024 including payroll and normal expenses below budget for the year, refined new decal process, and an updated e-reader that can now read the smaller NTTA/Texas e-tags. She also noted that Sentry Solo was our next step in providing access to the pool and fitness center.
2024
November
Trustee Deta Rogillio reported Access Control statistics for the month of October are: 7,250 vehicles were vetted through the left-hand lane: 4,575 POA, 1,983 Contractor, 164 MVR, and 528 Country Club. 528 telephone calls were received in October. Deta reminded everyone to make sure that their Thanksgiving guests were logged into Gate Sentry. She also thanked Frank Ditto for his help in getting a rapid update in the firmware of the eTag reader. A loaner is currently in place and our reader with the updated firmware should be back next week. This will allow the ereader to read the new smaller NTTA tags.
October
Trustee Deta Rogillio reported Access Control statistics for the month of September are: 7,303 vehicles were vetted through the left-hand lane: 4,640 POA, 1,964 Contractor, 120 MVR, and 579 Country Club. 502 telephone calls were received in September. Deta also announced the hiring of two new employees and the loss of one employee. She further explained that the new smaller NTTA eTag’s were not being read by our current e-reader and that options were being explored to allow all eTags to be read.